How to contact Italian universities

Who to contact

• International admissions / International Office – for application, documents and offer letter questions.
• Programme coordinator (Course Secretary) – for subject-specific requirements.
• Welcome Office / Student Services – for housing, codice fiscale and permit of stay help.
• DSU / Regional scholarship office – for scholarship and accommodation questions.

Tips

• Find addresses on the 'International students' or 'Admissions' page of the university website.
• Use one clear subject line: 'Admission enquiry – MSc Data Science – Applicant from Bangladesh'.
• Write in English, short paragraphs, attach your CV only if asked.
• Wait 5–7 working days before a polite follow-up. Many offices also offer online helpdesk tickets or Zoom office hours – these are usually faster than email.

Email template

Subject: Admission enquiry – [Programme name] – A.Y. 2027/28

Dear Admissions Office,

My name is [Full name], a [degree] graduate from [University, Country] with a CGPA of [x.xx/4.00]. I am interested in applying to the [Programme] for the academic year 2027/28.

Could you please confirm:
1. The application window and deadline for non-EU students living abroad;
2. Whether my [degree] meets the curricular requirements;
3. Whether a CIMEA Statement of Comparability is accepted instead of a Declaration of Value.

Thank you for your time.

Kind regards,
[Full name]
[Passport no.] | [Phone / WhatsApp] | [Email]

Official links

• Universitaly – official portal
• Study in Italy (Ministry)